Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Reply Warranty

  • Our team of technicians will do their best to answer to your help requests within less than 1 hour. If, however, the issue you have stumbled upon demands aid from the Admin =Dept,= we will address the ticket to the administrator on duty and will post a reply to inform you.

  • Top quality support service

  • Professional Technical Help Service

  • We’ll be on–line for you 24x7 to offer you information and tech support and also to assist you with any difficulty that you may run into as you are taking care of your virtual server. We can assist you with all installed in advance software, like your Operating System, server management panel (in accordance with the VPS type) and the Online Control Panel made completely by our developers.

  • Intuitive help center

  • A Descriptive Help Zone

  • An extensive and consistently updated collection of articles is included in our custom–built Online Control Panel. It provides quick tips about how to carry out all of the primary site supervision tasks. The Help section presents extensive how to tutorials and step–by–step video guides. You can open the Help zone by clicking the Help or Video buttons in the top right corner of each Control Panel section.